Privacy Policy

Your Privacy. Our Responsibility.

Commitment to Privacy

Your privacy is important to us. This policy explains how helloGTX collects, uses, and protects your information. We are committed to maintaining transparency and ensuring that your personal data is handled responsibly.

This notice is accessible across our platform, including at all points where personally identifiable information may be requested.

The Information We Collect

This policy applies to all information collected through helloGTX, including travel-related services such as portal development and automation solutions.

We may collect the following information:

  • Name
  • Address
  • Date of Birth
  • Passport Number
  • Email Address
  • Phone Number
  • Frequent Flyer Details
  • IP Address

How We Use Your Information

The information you provide is used strictly to deliver and improve our services.

  • To process and fulfill service requests
  • To communicate updates, offers, and promotions (with opt-out option)
  • To respond to customer queries
  • To improve platform performance using aggregated insights

We do not sell or share your personal information with third parties except where necessary to provide services.

Aggregated, non-identifiable data may be used for analytics and improvement purposes.

Our Commitment to Data Security

We implement appropriate physical, electronic, and managerial safeguards to protect your information from unauthorized access, misuse, or disclosure.

These measures are designed to maintain data accuracy and ensure secure handling of all collected data.

Compliance & Data Protection Standards

We are currently in the process of implementing global data protection and security standards, including GDPR (General Data Protection Regulation) compliance and ISO 27001 certification, to further strengthen our commitment to data privacy, security, and governance.

Accessing or Correcting Your Information

You may access or update your personal information by contacting our support team.

To protect your privacy, we may verify your identity before granting access or making corrections.

Need Assistance?

Reach out to us for any privacy-related queries or support.

Contact Us